A common helpdesk system was introduced which allows the participating institutions (the Universities of Dundee (lead institution), Abertay Dundee and St Andrews) to make more effective use of support staff expertise, and facilitates the continuous improvement of the quality of end user support.
http://www.use-of-mans.ac.uk/Nohome.html
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Updated by Jean Ritchie
on Wednesday 19 July 2000
Copyright Use of MANs Initiative
